Choose your desired product, select the available size, and add it to your cart.
Proceed to checkout, enter the required delivery information, and choose an available
payment method.
Upon completing your purchase, you will receive an order confirmation at the email address provided.

Yes. You can place an order even without creating an account, by checking out as a guest.

Yes. Morosin Calzature e Accessori offers original products from the brands in its
assortment, purchased through regular commercial channels.

Available sizes are indicated directly on each product's page.
Fit may vary depending on the style and brand. If you have any doubts about sizing or
fit, please contact us before making a purchase.

If the desired size is not available online, please contact us. We will check the
availability of the product or size at our stores.

Yes. The photographs are taken to represent the product as faithfully as possible.
Any slight color differences may depend on the settings and brightness of the screen used.

Available payment methods are displayed during the checkout process.

Yes. Payments are processed through secure payment systems and providers integrated into our e-commerce platform.

Shipping is completely free for orders placed on our e-commerce site.

Orders are usually prepared within 1–2 business days.
Delivery typically takes 2–4 business days from shipment.
Times may vary during holidays, periods of high shipping volume, or due to circumstances beyond our control.

When available, you will receive shipping tracking information via email or through the courier's system.

If your order has not yet been handed over to the courier, please contact us as soon as possible.
We will check if it is still possible to modify or cancel it.
Once shipped, we cannot guarantee that changes can be made.

Yes. For purchases made online, the consumer generally has the right of withdrawal within 14 days of delivery, with the exceptions provided for by current legislation.
For more information, please consult the Returns and Refunds page.

Return shipping costs are the responsibility of the customer.

To request a return, please contact us with the following information:

• first and last name;
• order number;
• product you wish to return;
• email used for the purchase.

We will provide you with the necessary instructions to proceed with the return.

The product must be returned intact and, as far as possible, in the condition in which it was received.
For footwear, we recommend trying the product only on a clean and suitable surface, avoiding damage to the sole, upper, or packaging.
The original packaging and any accessories must be returned, if present.

For information about size exchange possibilities, please contact us before returning the item. We will guide you through the procedure based on product availability.

Once the returned product has been received and the necessary checks completed, the refund will be processed in accordance with current regulations.

The refund will be issued, where possible, using the same payment method used for the purchase.

Please contact us promptly, providing your order number and describing the issue.
We may ask you to send photos of the product to assess the situation and advise you on how to proceed.

We recommend that you check the condition of the package upon delivery.
If it shows obvious signs of damage, please document the problem with photographs and contact us as soon as possible.

Contact us indicating the order number and the missing item. We will carry out the necessary checks.

Certainly. If you have any doubts about the size, fit, availability, or features of a product, you can contact us before placing your order.

Morosin Footwear and Accessories
RED S.r.l.
Via Umberto I°, 15
35020 Arzergrande (PD)

E-mail: redsrl55@gmail.com
Phone: 334 811 8084 – Franco
Phone: 335 847 8988 – Sandro